We have acquired your account from Bank/ Credit card provider/ Lender.
We are the sole owner of your account. You would have received a letter from us providing the details of your Loan/ Credit card account.
Our endeavour is to get in touch with you and discuss workable solution.
You can call us on 0124-4527200 or write to us at getintouch@encorearc.com
By contacting us, you to take control of your financial situation and reduce your debt burden.
We are open on weekdays from 10 AM to 6 PM. For any assistance, kindly write at clientcare@encorearc.com or call on 0124-4527200.
Please call a member of our team on 0124-4527200. They will review your account details to agree upon a suitable repayment plan based on your circumstances and current financial commitments within the regulatory framework and as per the policies of the company.
We understand that peoples’ circumstances change and life events happen which may impact their finances. We are here to help. Please call a member of our team on 0124-4527200 who will review your account details and recommend an appropriate solution based on your individual needs and circumstances as per regulatory guidelines and company policies.
You will receive an acknowledgement within 3 working days subject to clearance.
If you believe that you do not owe the outstanding balance, please contact us on 0124-4527200 or write to us at clientcare@encorearc.com.
Yes, Encore ARC is an asset reconstruction company and has acquired the debt from your Bank/ Credit Card provider/ Lender.
If you are an Encore ARC customer and are unsure that an authorised representative of Encore ARC has contacted you, please call us on 0124-4527200 so that we can assist you.
All emails to our customers are addressed from clientcare@encorearc.com.
If you have received an email that you believe may be a scam email, please forward it to clientcare@encorearc.com.
If Encore ARC appears on your credit report, then one of your accounts has been acquired by Encore ARC. When a lender sells an account to Encore ARC, then all legal rights associated with that account are also transferred.
Encore ARCs credit reporting practices are as per the guidelines issued by RBI for reporting of credit information to bureaus/ credit information companies (CICs). The credit information of customers/ borrowers is updated regularly on a monthly basis or at such shorter intervals as may be mutually agreed between Encore ARC and Bureau/ CIC.
Encore ARC, on receipt of a request from borrower/ customer for updating the credit information, intimates the CIC/ Bureau. Such requests are honoured by Encore ARC as per the timelines prescribed in the regulations.
Encore ARC accepts most forms of payment. However, we do not accept Cash and Credit Card. You can pay online by visiting our website.
