What will happen when you call us

Initial Contact and Verification

Upon calling, our representative will greet you and ask you a set of security questions to ensure that we are speaking to the right person.
Once your identity is verified, we will review your account details, including the amount owed and the history of the debt.

Understanding Your Situation

By listening to your present situation or concerns related to the debt, we aim to understand your circumstances and provide appropriate options.

Providing Information and Options

We will provide you with detailed information about your debt
We will offer various options, for resolution of your debt.

Explaining consequences

We will explain the consequences of not resolving the debt, which might include negative impact on your credit score, additional fee/ interest or legal action.

Ongoing communication

Our team will maintain regular communication to ensure that you are aware of your account status and any upcoming payments.
We will always be polite and courteous.

Get in touch

By contacting us, you take control of your financial situation and explore workable solutions to help reduce your debt burden.
You can call us on 0124-4527200 or write to us at getintouch@encorearc.com